Customer Reviews

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Jake was very professional as well as friendly. He did not pressure me to purchase anything and was very patient with all my questions. When I started the process of looking for a new car I went to another Toyota dealership and was pressurized so badly that I stopped looking for a whole year. He was just like Ken Stevenson from the old Burrard Toyota where I purchased my first car. Thanks Jake for all your help in making this a relatively stress-free experience. 

Jill B.


I took a used car in to have it inspected and saw service advisor Adrian Chang and technician Steve Webb. Both Adrian and Steve provided honest, top quality service and attention to detail. Steve was extremely competent and knowledgeable about the vehicle. Best experience at a dealership down to the receptionists who were very friendly :) Highly recommended. Thanks!

Vishaal K.


Travelled 1800 km to purchase my "gently used" Scion IQ from Jim Pattison Toyota Downtown. While I actually could have saved more money on the same car at another dealership, Brian Homeniuk was a more supportive and genuine product advisor with fantastic attitude, a fair negotiator, responsive to my questions and he even arranged for transport. So excited for my Scion and I to be reunited next week! Thanks Brian - don't forget, you still owe us lunch :)

Ange S.


From the sales team and front of house to the service department behind the scenes this dealership is one I trust. I can genuinely say from the moment I walked in to buy my first Toyota and all the follow up since I wish I had bought a Toyota years ago! Great team, efficient, friendly and most of all truthful. I asked questions they gave answers, no hidden costs or extras, so nice to be able to trust a dealership. I will return for future business and servicing.

Mr. H.