Due to recent events and the safety of our customers, Jim Pattison Toyota Downtown is pleased to offer exclusive Service and Parts Valet services with 2 options.

We realize this is a delicate time for all of us  -  your safety, health and well-being remains our #1 priority, which is why we are proud to offer you Contactless Service and complete sanitization of your vehicle (including use of steering wheel protectors & seat covers).



(1) No-Dealership Entry Drop-Off & Pickup
  • Leave your vehicle outside and the keys in a secure drop box so you don't have to enter the dealership.
  • If you choose to use the key drop box, please call us ahead of your appointment at 1-888-716-8574.

(2) Service Appointment Valet
  • No-charge vehicle pickup and drop-off for service appointments.
  • To request a service appointment valet, click here.

Service Department Guarantee
  • Detailed vehicle inspection 
  • Vehicle will be completely wiped down at all touch points
  • Over the phone payment options

For more information about these options, you can reach the Service Department at 1-888-716-8574.

*Some restrictions may apply. Service subject to change without notice. Contact us for more details.